Wrench Wise™

Delete Your Account

Wrench Wise™ by McGlyn Consulting, LLC

You can request permanent deletion of your Wrench Wise account and all associated data. This page explains what gets deleted and how to request it.

Free Users (No Account)

If you use Wrench Wise without creating an account, all your data is stored only on your device. It is never sent to our servers. To delete it:

• Uninstall the app — this removes all locally stored data, or
• Clear app data — go to your device Settings > Apps > Wrench Wise > Storage > Clear Data

No further action is needed. We have no server-side data to delete for free users.

Premium Users and Web Users

If you created an account (signed up with an email address, or with Apple or Google), your data is stored on our servers. You can delete it using either option below.

Option 1: Delete from Within the App

If you have the Wrench Wise app installed, you can delete your account directly:

1. Open the Wrench Wise app and sign in
2. Tap the Settings gear icon
3. On the Profile tab, scroll to the Danger Zone section
4. Tap Delete My Account
5. Review the data that will be deleted
6. Enter your password and confirm — or, if you sign in with Apple or Google, confirm with Apple or Google

Option 2: Request Deletion Here

If you no longer have the app installed, enter the email address associated with your account. We will send you a confirmation link to verify your identity before deleting your data.

What Gets Deleted

When a registered account is deleted, the following server-side data is permanently removed:

• Account information — name, email, password, preferences (your email stays only in the deletion record described below)
• Vehicles — all vehicle profiles and VIN data
• Maintenance records — service history, logs, and events
• Maintenance schedules — custom schedules, overrides, and reminders
• Photos and documents — all uploaded images, receipts, and files
• Parts catalog — saved parts, fluids, and supplier information
• Tire and recall data — tire tracking, safety alerts, and recall history
• RV and specialty data — components, usage logs, towable profiles
• Planning sessions — maintenance plans, checklists, and guides
• Login sessions — active sessions and biometric credentials
• Feedback — any bug reports or feature requests you submitted

What We Retain

• A record that your account was deleted — your email address, the dates, and what was deleted. We keep it for 2 years, to show that we honored your request and to answer questions about it.
• Purchase records — the product, price, date, store, and the store's transaction identifiers. We keep them for 7 years, as tax and accounting law requires, and to handle refund disputes.
• Sign-in and security records — such as IP addresses and devices, kept for 21 days so we can help if someone else deleted your account. After 21 days we also remove your name, IP address, device details and advertising identifiers from the two records above.
• Anonymized analytics — aggregated, non-identifiable usage statistics that cannot be linked back to your account.

Timing

• Free accounts: Deletion begins immediately upon confirmation.
• Accounts with an active subscription: Deleting from this page deletes your account immediately, even if a later date was scheduled in the app. To keep using Wrench Wise until your subscription ends, choose that option in the app: Settings → Delete account.
• All other personal data is purged within 30 days of the deletion being executed.

Your Subscription

Deleting your account does not by itself cancel a subscription billed by Apple. If you subscribed through Apple, you must cancel the subscription with Apple, or Apple will keep charging you. If you subscribed through Google Play or on the web, we cancel the subscription for you so it does not renew. If we are unable to cancel it, we will tell you so that you can cancel it yourself.

We don't refund unused time for a change of mind. This doesn't affect your rights under consumer law. Refund requests for a purchase made through Apple or Google Play go to that store — for Apple, see Request a refund from Apple.

If you have questions about account deletion or data privacy, contact us at privacy@mcglyn.com.